Privacy Policy

Last updated: August 2, 2026

Lay-ko operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a personalized shopping experience (the “Services”). Lay-ko is powered by Shopify, which enables us to provide these Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or when you otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will take precedence with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand and agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

What Personal Information Do We Collect or Process?

When we use the term “personal information,” we mean information that identifies you, relates to you, or can reasonably be associated with you. Personal information does not include information that has been collected anonymously or has been de-identified so that it cannot identify or be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact Information

Including your name, postal address, billing address, shipping address, phone number, and email address.

Financial Information

Including credit card details, debit card details, financial account information, payment information, transaction details, payment method, payment confirmation, and other payment-related information.

Account Information

Including your username, password, security questions, preferences, configurations, and account settings.

Transaction Information

Including products you view, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.

Communications With Us

Including information you provide when contacting customer support or communicating with us.

Device Information

Including information about your device, browser, network connection, IP address, and other unique identifiers.

Usage Information

Including information about how and when you interact with or browse the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly From You

We collect information when you create an account, access or use the Services, communicate with us, or provide your personal information in any other way.

Automatically Through the Services

We collect information from your device when you use our products or Services, visit our website, or through cookies and similar technologies.

From Our Service Providers

We collect information from service providers who enable certain technologies or process personal information on our behalf.

From Partners and Other Third Parties

How Do We Use Your Personal Information?

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving Our Services

We use your personal information to provide and improve our Services, including:

• Processing payments
• Fulfilling orders
• Managing your account
• Saving your preferences
• Organizing shipping
• Processing returns and exchanges
• Allowing product reviews
• Providing personalized shopping experiences
• Recommending products based on your interests and purchases

Marketing and Advertising

We may use your personal information for marketing and advertising purposes, including sending promotional emails, SMS messages, or postal communications and displaying advertisements based on your browsing activity, previous purchases, cart activity, or interactions with our Services.

Security and Fraud Prevention

We use personal information to:

• Authenticate accounts
• Provide secure payment and shopping experiences
• Detect and prevent fraud, illegal activity, or security threats
• Protect the safety and integrity of our Services

If you create an account, you are responsible for keeping your login information secure. We recommend that you do not share your username, password, or account details with others.

Communicating With You

We use your information to provide customer support, respond to inquiries, and maintain our relationship with you.

Legal Purposes

We may use your personal information to comply with applicable laws, respond to legal requests, investigate disputes, enforce our policies, and protect our rights and the rights of our customers.

How Do We Share Personal Information?

We may share your personal information with third parties for legitimate purposes, including:

• Service providers that perform services on our behalf, such as payment processing, analytics, customer support, cloud storage, fulfillment, and shipping.
• Business and marketing partners who provide advertising and marketing services.
• Shopify and third-party providers that support personalized advertising.
• Third parties when you request or authorize us to share your information.
• Affiliates or companies within our corporate group.
• Authorities or other parties when required by law, legal processes, or to protect our rights and Services.

Our Relationship With Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information related to your access and use of the Services to provide and improve its platform.

Information submitted through our store may be shared with Shopify and third parties located in countries other than your country of residence to provide and improve the Services.

For more information about how Shopify uses your personal information and your rights, please visit:

https://privacy.shopify.com/en

Third-Party Websites and Links

Our Services may contain links to websites or online platforms operated by third parties.

We are not responsible for the privacy practices, security policies, or content of third-party websites. We recommend reviewing their privacy policies and terms before providing personal information.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children who are under the legal age of consent in their country.

If you believe a child has provided us with personal information, please contact us using the details below so we can request deletion of that information.

Security and Retention of Your Information

While we take reasonable steps to protect your personal information, no security system is completely secure, and we cannot guarantee absolute security.

The length of time we retain your personal information depends on factors such as whether we need it to:

• Maintain your account
• Provide Services
• Meet legal obligations
• Resolve disputes
• Enforce agreements and policies

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

Right to Access

You may request access to the personal information we hold about you.

Right to Delete

You may request deletion of your personal information.

Right to Correct

You may request correction of inaccurate personal information.

Right to Data Portability

You may request a copy of your personal information and, where applicable, request that it be transferred to another provider.

Communication Preferences

You can unsubscribe from promotional emails at any time by using the unsubscribe option included in our emails.

You may continue to receive non-promotional messages related to your account, orders, or transactions.

If you are located in the United Kingdom or European Economic Area, you may also have rights to:

• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent

To exercise your rights, please contact us using the details below.

Complaints

If you have concerns about how we process your personal information, please contact us.

Depending on your location, you may also have the right to submit a complaint to your local data protection authority.

International Data Transfers

Your personal information may be transferred, stored, and processed outside your country of residence.

When transferring personal information outside the European Economic Area or the United Kingdom, we rely on approved safeguards such as Standard Contractual Clauses or equivalent legal mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be posted on this page with the revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, please contact us:

Company: Lay-ko
Email: laykotrade@gmail.com
Phone: +48 608 487 400
Address: Zakatek 3, 62-069 Paledzie, Poland

For applicable data protection laws, Lay-ko is the data controller responsible for your personal information.